Article 1- The Parties

1.1. Seller


Address: Celaliye Mah. D-100 Highway Cad. No. 325 Büyükçekmece / ISTANBUL

Email: [email protected]

1.2. Receiver

Name – surname/TC.No





Article 2- Subject

The subject of this agreement, the seller belongs to https://www.miatrendy.com/ the qualities that made the order electronically from the internet site listed below, and the fee specified in relation to the sale and delivery of the product sales No. 4077 on the protection of consumers in accordance with the provisions of the regulation on distance contracts law and determine the rights and liabilities of the parties to it.

The buyer must pay the seller's name, title, explicit address, telephone and other access information, the basic characteristics of the goods for sale, the sale price, including taxes, the form of payment, delivery conditions and costs, etc. all preliminary information about the goods subject to sale and the exercise of the right of “withdrawal” and how to exercise this right, the official authorities to whom they can submit complaints and objections, etc. the seller agrees and declares that he has been informed by the seller in a clear, understandable and appropriate way on the Internet, confirms this preliminary information electronically and then orders the goods in accordance with the provisions of this agreement.

https://www.miatrendy.com / the preliminary information on the site and the invoices issued on the order issued by the buyer are integral parts of this agreement.


Article 3- Product/ Pay / Delivery Information Subject to the Contract

The type and type of product/products received electronically, quantity, brand/model, sales price, payment method, payee, delivery address, billing information, shipping fee are as follows. The person to be billed must be the same as the person who made the contract. The information contained below must be accurate and complete. The buyer agrees to fully cover the damages arising from the situations where this information is not correct or is missing, and the buyer also accepts any responsibility that may arise from this situation.

The SELLER reserves the right to stop the order if he deems it necessary, when the information provided by the BUYER does not coincide with the fact. If the SELLER detects a problem with the order, it freezes the entry into force of the order for 15 (fifteen) days if it cannot reach the BUYER from the phone, e-mail and postal addresses provided by the BUYER. It is expected that the BUYER will contact the SELLER about this issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties will not be harmed.


Products /Products Received

Name, code: ...qty

Total Sale Price: .... TL

Paying Method : Credit Card/Bank Transfer (EFT)

The Person Who Will Be Delivered :

Phone number :

The Address to Be Delivered :

The Person/Institution to Be Billed :

Billing Address :

tax authority :

Tax Registration Number :

Shipping Fee : ... -TL

Article 4- Contract Date and Force Majeure Reasons

The contract date is the date on which the order was placed by the buyer../../…. it is historical.

Exist at the date of signing the contract or unforeseeable, beyond the control of the parties, one or both of the parties under the contract with the emergence of where they are installed the debt, partially or completely, and responsibilities to fulfill to fulfill them in a timely manner olanaksizlastiran circumstances or force majeure (natural disasters, war, terrorism, insurrection, changing legislation, the provisions of seizure, or strikes, lockouts, failure of production and communication facilities, significantly, etc.) will be considered as. The party that takes place in the person of force majeure will notify the other party of the situation immediately and in writing.

During the continuation of the force majeure, the parties will not bear any responsibility for their inability to perform their actions. If this force majeure situation continues for a period of 30 (thirty) days, each of the parties will have the right to terminate it unilaterally.


Article 5- Rights and Obligations of the Seller

5.1. The Seller agrees and undertakes to fulfill the acts imposed on him in the contract in full except in force majeure in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.

5.2. persons under the age of 18 (eighteen) https://www.miatrendy.com / cannot make purchases from the website. The seller will take as a basis that the age specified by the buyer in the contract is correct. However, the seller cannot be held responsible in any way for the incorrect entry of the buyer's age.

5.2. Due to price inaccuracies caused by system errors https://www.miatrendy.com / is not responsible. Accordingly, the seller is not responsible for the system, design on the website or for advertising, price errors that may occur due to illegal interventions on the website. The buyer cannot claim from the seller based on system errors.

5.3. https://www.miatrendy.com / credit card from (Visa, MasterCard , etc. ) or purchases can be made by bank transfer. Orders that have not been transferred within one week from the date of the order are canceled. The time for processing orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods that are performed without consulting customer service, such as a paid shipment or a paycheck, are not accepted.


Article 6- Rights and Obligations of the Buyer

6.1. The Buyer agrees and undertakes to fully fulfill the actions imposed on him in the contract, except for force majeure.

6.2. The Buyer agrees and undertakes that he/she has accepted the provisions of the employment contract and will pay in accordance with the payment method specified in the contract while paying the order.

6.3. Buyer, https://www.miatrendy.com / the seller's name, title, open address, telephone and other access information from the website, the basic characteristics of the goods subject to sale, the sale price, including taxes, pay, delivery conditions and costs, etc. all preliminary information about the goods subject to sale and the exercise of the right of “withdrawal” and how to exercise this right, the official authorities to whom they can submit complaints and objections, etc. it accepts and declares that it has clear, understandable and appropriate information about the internet environment and that it has confirmed this preliminary information electronically.

6.4. Depending on the previous item, the Buyer is informed that the product order and pay conditions, product usage instructions, precautions taken against possible situations and warnings are https://www.miatrendy.com it declares that it has read and received the /order / pay / usage procedure information and has given the necessary confirmation electronically.

6.5. The buyer agrees and undertakes not to damage the product and its packaging in any way if he wants to return the product he has received, and to return the original invoice and waybill at the time of return.


Article 7- Order/Pay Procedure


The amount of TL including VAT (total installment amounts in installment transactions) of the products added to the shopping cart is processed through the POS of the relevant bank card after approval by the buyer. For this reason, before orders are shipped, an order confirmation email is sent to the customer. The shipment will not be made until the Order Confirmation email is sent.

Any disruption in the process or problems that may arise with the credit card are notified to the buyer by using one or more of the phone / fax /e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The time for processing orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) is determined to have reached the seller's accounts.

If it is understood that the goods subject to the contract cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, another product of equal quality and price may be sent to the buyer or, at the buyer's desire and choice, another new product may be sent, the product may be expected to go into stock or other obstacle to delivery may be eliminated and/or the order may be canceled if the buyer is informed and approved in a clear and understandable way immediately.

If it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is notified of this situation and the total price he has paid and any documents that put him in debt, if any, are returned to him no later than ten days and the contract is canceled. In such a case, the buyer will not have any additional material and non-pecuniary damage claims from the seller. 


https://www.miatrendy.com in <url>, cash transfer order facilities have been offered to buyers who do not want to use credit card information on the Internet. When paying by wire transfer, the buyer can choose the most suitable bank for him and make the transfer. If an EFT has been made, the date of transfer to the account will be taken into account. When making a transfer and/or EFT, it is necessary that the “Sender Information" is the same as the Invoice Information and the order number is written.

If the bank or financial institution does not pay the product price to the Seller due to the unfair or illegal use of the Buyer's credit card by unauthorized persons in a way that is not caused by the Buyer's fault after the delivery of the product, the Buyer is required to send the product delivered to the Seller within 10 days. In such cases, the shipping costs belong to the Buyer.

If the buyer elects to pay by credit card, the purchaser, a relevant interest rates and interest-related information would also confirm the bank, in accordance with the provisions of the legislation in force interest and interest-between the bank and the buyer of the relevant provisions of the “credit card Agreement” that will be implemented is within the scope of declares.


Article 8- Shipment/Delivery Procedure


Upon sending the order confirmation e-mail, the product/products are delivered to the cargo Company with which the seller has an agreement.


The products/products will be delivered to the buyer's address by the seller's agreed cargo. The delivery time is 30 days from the time the Order confirmation e-mail is sent and the contract is established. This period may be extended for a maximum of ten days, provided that the recipient has been notified in advance in writing or with a continuous data carrier.

The products are sent by phone to the regions where the Shipping companies do not make address deliveries.

In regions where the Cargo Company delivers one day a week, in cases of inaccuracies and omissions in the dispatch information, in cases such as some social events and natural disasters, there may be a delay in the specified day period. Due to these sagging, the buyer cannot impose any responsibility on the seller. If the product is to be delivered to a person/organization other than the Buyer, the seller is not responsible for the extra shipping costs that may arise from the fact that the person /organization to be delivered does not accept the delivery, inaccuracies in the shipping information and/or the Buyer is not in place. If the product/products have not reached the customer within the specified days, delivery problems will be reported to customer service [email protected] the e-mail address must be notified immediately by using it.

In case of damaged packages; Damaged packages should not be delivered and a report should be attached to the Cargo Company official. If the Cargo Company official believes that the package is not damaged, the buyer has the right to open the package there and check that the products have been delivered without damage and request that the situation be determined with a record again. After the package is delivered by the Buyer, it is accepted that the Cargo Company has done its duty in full. If the package has not been accepted and the minutes have been kept, the seller must notify the Customer Service as soon as possible along with the copy of the minutes remaining with the Buyer.


Article 9- The Procedure for the Right of Return and Withdrawal of the Product

The buyer has the right to withdraw from the contract without any grounds and without paying criminal penalties within fourteen days after receiving the goods. No public notification of the refund process in accordance with the Tax Procedure Law 385 for it to be done, delivered together with the goods to the buyer, the buyer will return the complete and correctly filled in 2 portions at the bottom of the invoice after you have signed the other copy to send a copy with the product to the vendor to hold it. The withdrawal period starts from the day the goods are delivered to the buyer. The cost of returning the returned product or products must be borne by the buyer.

There is no right of withdrawal for goods prepared in accordance with the buyer's wishes and/or his personal needs expressly.

If the buyer exercises the right of withdrawal, the seller will refund the total price received no later than ten days after the receipt of the invoice containing the withdrawal notice with the product, as well as any documents that put the consumer in debt, if any, without incurring any costs to the consumer.

The decrease in the value of the delivered goods or the presence of a reason that makes it impossible to return it does not prevent the exercise of the right of withdrawal. However, if the decrease in value or impossibility of return is due to the fault of the consumer, the seller must compensate the value or decrease in the value of the goods.

The general return period is 14 days for each product received from Sehven. During this period, the return of unpacked, used, destroyed, etc. products is not accepted. The refund must be made with the original packaging.

If any opening, distortion, breakage, destruction, tearing, use and other situations are detected in the purchased product and packaging, and if the product cannot be returned to the buyer as it was at the time of delivery, the product will not be refunded and the price will not be refunded.

For a product refund, the situation should be primarily forwarded to customer service. The information about the return shipment of the product is transmitted by the seller to the customer. After this conversation, the product must be delivered to the seller through the Shipping company that makes the delivery to the buyer's address along with the invoice containing information about the return. The returned product that reaches the seller is considered a refund if the business meets the conditions specified in this agreement, and the refund is also paid to the buyer's credit card/account. There is no refund before the product is returned. The period of reflection of refunds to the Credit Card in the credit card accounts is at the savings of the relevant bank.

If the purchase was made by credit card and in installments, the credit card refund procedure will be applied as follows: If the buyer has submitted a request to purchase the product in how many installments, the Bank pays the buyer back in installments. If the seller pays the full price of the product to the bank at once and the installment expenses made from the Bank's POS are returned to the buyer's credit card, the refund amounts requested by the parties involved in the matter are transferred by the Bank to the accounts of the bearer party in installments so that they do not become victims. The installment amounts paid by the buyer until the cancellation of the sale will be reflected on the card 1(one) refund each month if the refund date and the card's settlement dates do not coincide, and the buyer will receive the installments paid before the refund for another month after the end of the installment of the sale, as well as the number of installments paid before the refund and will be deducted from their existing debts.

In case of return of goods and services received by card, the seller cannot pay the buyer in cash in accordance with the contract concluded with the Bank. A member workplace, that is, the seller, will refund it through the appropriate software in the event of a refund process, and since a member workplace, that is, the seller, is obliged to pay the relevant amount to the Bank in cash or offsetting, the buyer cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure after the buyer has paid the price to the Bank at once.


Article 10- Confidentiality

3. The information provided by the buyer to the seller for the purpose of paying with the information specified in this agreement is provided by the seller. it will not be shared with third parties.

The seller will be able to disclose this information only within the framework of the presence of an administrative / legal obligation. Within the framework of any documented judicial investigation of the research license, the seller can provide it to the relevant authority if he has the information requested from him.

Credit Card information is not stored strictly, Credit Card information is only transmitted securely to the relevant banks during the collection process and is used to obtain a provision and is deleted from the system after the provision.

Information such as the buyer's e-mail address, mailing address and phone number is used only by the seller for standard product delivery and information procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after his approval.



Article 11- Competent Courts and Enforcement Agencies in Case of Dispute

In case of disputes arising from the application of this agreement, Consumer Arbitration Committees and Consumer Courts in the Seller's settlement are authorized by the Ministry of Industry and Trade until the value announced in December each year.

In the event that the order is fulfilled, the Buyer is deemed to have accepted all the conditions of this agreement. …/…/…


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